Pre-Booking Questions

Can I pay in instalments?

Absolutely. We pride ourselves on offering an affordable service. If you’d like to make weekly payments before your hire that is absolutely fine. Remember, we only charge a £25 deposit to secure your booking.

Do you deliver into my area?

We deliver throughout all of South Yorkshire, including Doncaster, Rotherham and Barnsley. Please view our delivery page for more information.

How much space will I need?

All our hot tubs require a flat, level garden space of at least 7ft by 7ft.

How do you fill the hot tub?

We fill the hot tub through your water supply (tap). This can be either hot or cold water.

How long does it take to reach the required temperature?

Filling with cold water it can take up to 8 hours to heat to the desired temperature. A hot water fill is naturally faster.

How does the hot tub maintain its temperature?

In order to maintain a constant temperature, the hot tub needs to be connected to a 13 amp electricity supply and the cover should be kept on the tub when not in use.

Isn't it dangerous to have water near a power cable?

The hot tub is supplied with a residual safety device (RCD). An RCD is a sensitive safety device that switches off electricity automatically to prevent the water from becoming electrified.

Will the hot tub have been cleaned from its previous hire?

Yes, each of our hot tubs are professionally cleaned to guidance set out by the Health & Safety Executive (HSE). Each member of our team has had extensive hot tub cleaning training by the experts at Clean My Hot Tub, who specialise in hot tub servicing and maintenance.

Do I need any special equipment to hire a hot tub?

No. All you need is a standard cold water tap and a standard 13 amp socket.

My side gate is very narrow, how will you get the hot tub in?

Our tubs only require a width of 30 inches for access into the garden. Even without external access, we can usually transport the hot tub through your house, subject to you having standard size doorways and minimal obstructions.

About the Hot Tub

How do I check that the water is safe to bathe in?

We issue a full set of written instructions as well as verbal instruction on delivery. We include a full chemical kit to ensure that your water is sanitised, clear and safe.

Do you have any covers we can use?

Yes, all our hot tubs hire packages come with a thermal cover to retain the heat. This also gives the hirer security that the pool is completely lockable if there are any little children in the family.

How do I change the colour of the hot tub lights?

To turn on the spa light simply press the up button. There is a choice of four spa lighting effects, continue pressing the up button an additional 3 times a to circulate through the different colours available. Pressing the up button a 4th time will deactivate the lights.

How do I make the water get hotter?

To increase the temperature just press and hold the up button as highlighted in the image below, or to lower it press and hold the down button. The heat, pump and auto LED lights will remain illuminated while the spa is heating.


Got another question?

Don’t worry, we’re on hand to answer any query you may have. Simply click the button below and submit our contact form.

Ask A Question